Skyscanner Shows Tenacity to Overcome Challenges Selling Airline Tickets on Mobile


Cat King, commercial director at Skyscanner, spoke at an internal event at the Edinburgh-based online travel company. Skyscanner

Skift Take: Why is shopping for flights on mobile devices much harder than for TVs and clothes? A few reasons. Skyscanner may be delivering fixes soon, though the industry has promised fixes for years.

— Sean O’Neill

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Choice Hotels Goes Deeper on U.S. Job Cuts Amid Longer Recovery Expectations

Choice Hotels International

Choice Hotels permanently laid off all U.S. corporate employees that had previously been placed on a 60-day furlough. Choice Hotels International

Skift Take: Choice Hotels’ permanent job cuts show even companies that rely more on the rapidly recovering drive-to, leisure travel segment aren’t immune to coronavirus’ negative business impact.

— Cameron Sperance

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Most U.S. Airlines Sign Letters of Intent for Their Share of $25 Billion in Federal Aid

JTOcchialini  / Flickr

Spirit Airlines is one of many U.S. carriers expecting to take more federal government money. JTOcchialini / Flickr

Skift Take: How many times do we have to write this? U.S. airlines are in big trouble. Some travelers are returning, yes. But not enough for airlines to refuse aid, or keep all their employees.

— Brian Sumers

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Dubai Expects Slow Recovery Amid Reopening to Foreign Visitors

Sam valadi  / Flickr

Dubai reopened to foreign travelers Tuesday, but local tourism officials don’t expect increased bookings to come until at least the end of 2020. Sam valadi / Flickr

Skift Take: Dubai hoteliers say they are relying on staycations for near-term business, but hotels in the tourist-centric emirate can’t survive on local travel alone.

— Cameron Sperance

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Air New Zealand Pauses New Bookings to Ease Burden on Quarantine Facilities

Will Waters  / Unsplash

The government is stepping in to manage bookings for Air New Zealand, to ensure there are adequate numbers of isolation facilities for returning citizens to stay in. Will Waters / Unsplash

Skift Take: This zero tolerance approach to risk is necessary because the country doesn’t want to make any more mistakes. Will a three-week bookings hiatus be enough though?

— Matthew Parsons

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How Fraudsters Bilked American Airlines and Citibank in Frequent Flyer Schemes

Associated Press

American Airlines said fraudsters bilked it and Citibank out of frequent flyer program miles. Pictured is one of the airline’s Boeing 777s. Associated Press

Skift Take: Airlines have complete control over their frequent flyer programs. They can take your miles for nearly any reason. It is probably not a good idea to try to defraud them.

— Brian Sumers

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Hilton’s Diversity Strategy Underscores Recruiting Efforts in a Time of Deep Job Cuts

Chanilim714  / Wikimedia

Despite a recent high-profile layoff from its diversity team, Hilton leaders say they remain committed to diversity and inclusion — even in tough economic times. Chanilim714 / Wikimedia

Skift Take: Hotel companies like Hilton can’t let the catastrophic impact of coronavirus deter diversity and inclusion initiatives at all levels of employment and ownership.

— Cameron Sperance

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